PapaMama Media (“We”) are a progressive startup media company and have a passion for the rapidly evolving world of digital and mobile media. This policy governs the privacy practices of PapaMama.ca, which includes all related websites, applications, and services that do not have a separate policy. “We,” “us,” and “our” refer to PapaMama.ca.

We understand that our visitors and customers have different privacy concerns, and this policy provides an overview of our personal information practices, including what information we collect, why we collect it, and how you can access, update, or correct your personal information.

This policy may be amended from time to time. If you continue to use our products and services after changes have been made, you are consenting to the updated policy. If the changes are significant, we will notify you and archive prior versions.

“Customized experience” refers to content, recommendations, advertising, and offers (including from selected third-party sponsors or advertisers) that may be personalized to your interests. Our products and services encompass anything you purchase, register for, use, or attend, such as contests, newsletters, auctions, advertising, events, commenting functions, and services provided through our websites and applications. We refer to our websites and applications as our digital properties.

We collect personal information that you provide directly to us when you purchase our products, register for or attend our services, donate to our charities, or fill out our surveys. We also collect information from third parties or from you when you visit us, call us, or use our services. Unless the information collected is sensitive in nature, we assume your consent for all purposes outlined in this policy.

We may share your personal information within PapaMama.ca, our charities, and our affiliates. We may also combine information internally across different PapaMama.ca products and services and with demographic information, publicly available records, and other third-party information sources. This information may be used to provide you with a customized experience and to develop and promote our products and services. We may use cookies, web beacons, and other technologies to identify you by location and across different digital properties and devices, and assign you a unique customer identification number. Personal information will not be shared outside of PapaMama.ca except if:

You have consented

• We are permitted or required to do so by law
• We have engaged an authorized service provider to carry out services on our behalf

Personal information may be transferred outside of your province and/or Canada for processing or storage. If you have purchased or registered for something from a merchant, we may be required to share your information with them to provide the products or services and keep track of what they have provided.

We have measures in place to ensure the security of personal information we collect, including limiting access to personal information, restricting access to paper files, and using appropriate methods to secure electronic files (such as computer passwords, firewalls, and encryption). Once we no longer require your personal information, we securely dispose of it.

You may access, update, and delete your personal information, and control the use of products and services provided by PapaMama.ca by:

• Updating or deleting your account information for the relevant product or service
• Updating your preferences, if a customer preference option is provided by the relevant product or service
• Opting out of data analytics services provided by Google by visiting the Google Analytics opt-out page and installing the add-on for your browser
• Opting out of direct offers and advertisements by following the instructions at the bottom of the email or speaking with any telemarketer;
• Contact info@papamama.ca for the relevant product or service by telephone or email. We will be happy to help you update your information or address any concerns you may have.

If you have questions or concerns that have not been resolved to your satisfaction by customer service, you may contact PapaMama.ca’s Chief Privacy Officer in writing at info@papamama.ca